Logo Palladium Cares

Community. Sustainability. Responsibility.

D. Jesús Sobrino

Palladium Hotel Group was founded more than 50 years ago with the mission of bringing paradise to travellers. We are extremely lucky to have a magnificent team of expert professionals and to operate in truly awesome locations, something which makes us very much aware of the responsibility we must exercise in our activity.

We are firmly committed to the responsible use of resources and being fully aware of the impact of our activity and preserving the environment, but the “S” for “Social” in CSR is particularly important to us. This is due to our genuine and profound interest in local communities and our team members, on which we aim to have a real and highly positive impact. Because we believe that the future involves taking care of the most important accommodation that there is - our PLANET - and also its guests - the PEOPLE.

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How did Palladium Cares start?

We believe it is our obligation to be socially responsible and promote a more sustainable form of tourism. That’s why we created Palladium Cares, the result of numerous social responsibility projects, in order to implement projects and provide support for sustainable development in our society and for future generations.

OUR PEOPLE
  • We are people working for people. 
  • We support the well-being and social development of our team members. 
  • We strive to constantly improve our employees’ quality of life. 
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OUR COMMUNITY
  • We build trusting relationships with the communities around us. 
  • We support social projects and activities.  
  • We contribute to the culture, training and education of local communities. 
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OUR PLANET
  • Preserving the planet is everyone’s responsibility. 
  • We support innovation and control mechanisms to drive more sustainable tourism. 
  • We support global projects to combat climate change. 
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The Palladium Cares anthem

To end the first year of the "4 Causes to Take Action" campaign, we held an anniversary party in Ibiza and Madrid together with representatives of NGOs, hotel planners and Palladium Hotel Group employees. During the event we created the Palladium Cares anthem together with Musical Thinkers, bringing all the party guests together in a very emotional and unforgettable moment. 


4 CAUSES 4 QUARTERS

The project in which we show our commitment to support the local community

Now is the time to act. Now is the time to show the Palladium Hotel Group team's commitment to the planet, to people and to our local communities. We must take action, here and now. 

We are well aware that the best way to help is through expert NGOs who give us the OPPORTUNITY to work with them. Thanks to them we can contribute our time and resources to the causes we have selected in all the cities where Palladium Hotel Group operates.  

REDUCIR DESIGUALDADES
EQUAL OPPORTUNITY
PROTEGER LA INFANCIA
PROTECTING CHILDREN
CUIDAR EL PLANETA
PROTECTING THE PLANET
ACOMPAÑANDO A LOS MAYORES
HELPING THE ELDERLY

Corporate volunteering

At Palladium Hotel Group, we believe positive actions start from within. That's why we promote corporate volunteering as a way to engage our team in projects that create tangible change in our communities. Our initiatives provide employees with the opportunity to dedicate their time and talents to meaningful causes. Whether collaborating with local organizations, supporting education in vulnerable communities, or participating in environmental projects, our corporate volunteering demonstrates our commitment to a fairer and more sustainable future.

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Centros de Capacitación

At Palladium Hotel Group, we are committed to development and prosperity. We design vocational training centers in Brazil, Mexico, and Jamaica to offer the communities around us the opportunity to train. Through these centers, we pave the way for talented people to gain training and find job opportunities, thus contributing to positive change in the fight against unemployment and poverty.

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Commitments and certifications

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    WORLDWIDE CODE OF ETHICS FOR TOURISM

    Palladium Hotel Group is a signatory of the World Tourism Organization's Global Code of Ethics for Tourism, committed to maintaining, promoting and implementing the values and principles behind more responsible and sustainable tourism development.

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    ECPAT

    We form part of the project led by ECPAT International, UNICEF and the World Tourism Organisation that has developed a Code of Conduct to combat the sexual exploitation of children and young people in the tourism and travel industry.

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    TOP EMPLOYER

    Palladium Hotel Group has been recognized for another year as a Top Employer company in Brazil, Spain, Italy, Jamaica, Mexico and Dominican Republic. This well-known certification, which has been achieving since 2021, certifies the company for establishing and maintaining high levels of excellence in its people strategy, investing in the internal talent and professional development of its employees.

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    EARTHCHECK

    Six Palladium Hotel Group hotels have been certified by EarthCheck due to their implementation of sustainable practices to provide exceptional and sustainable experiences for their guests.

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    HS CONSULTING HEALTH SAFETY CERTIFICATE

    We have been certified by HS Consulting, the international health and safety consultancy that certifies hotels that implement and maintain the highest standards in terms of health and safety.

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    UNESCO SUSTAINABLE TRAVEL PLEDGE

    Palladium Hotel Group supports the commitment to sustainable tourism led by UNESCO, through which it aims to encourage sustainable tourism worldwide, community resilience and the preservation of heritage through actions designed to reduce the impact of the travel industry and raise awareness among guests.

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    WYNDHAM GREEN CERTIFICATION

    Palladium Hotel Group hotels are certified under the Wyndham Green programme, designed to reduce the industry's environmental footprint and operate more efficiently through eco-friendly procedures. The programme includes various aspects of sustainability, such as water and energy conservation, waste management and operational efficiency.

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    SUSTAINABLE PROCUREMENT

    To ensure more sustainable purchasing practises, Palladium Hotel Group has been endorsed by the International Federation of Purchasing and Supply Management (IFPSM) and granted the ISO 20400 standard after an evaluation of sustainability principles in the purchasing management system. Palladium Hotel Group is the first hotel company in Spain to achieve this certification.

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    FINALIST AT CN SUSTAINABILITY, INCLUSION AND FUTURE 2024

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    International awards for brands you fall in love with

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    BREEAM

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    Winners RE Think Hotel

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    ECOSTARS

    Palladium Hotel Group has been recognized by ECOSTARS in its hotels in Spain and Italy. This certification acknowledges the company's efforts in sustainability.

Palladium commitments

The Palladium Hotel Group is committed to working with suppliers in each country to completely source our eggs (shell, liquid and egg products) from cage-free birds across our entire global operation for all owned, managed and franchised hotels by the end of 2025.

The Palladium Hotel Group is committed to making its policy available in all major languages and will publish annual reports on our progress towards this commitment. As of February 2024, 86% of our egg supply in Europe comes from cage-free birds. As of June 2024, this figure stands at 34% in Latin America as a whole, but at 86% in Mexico. We continue to proactively analyse all viable alternatives in our different markets. We continue to work towards ensuring we meet our goal of 100% cage-free eggs globally by 2025.